Legal Document

Terms of Service

Last updated: December 30, 2025

By accessing this webpage, you are agreeing to be bound by these Terms and Conditions (“Terms”) in a legally binding agreement between us (“Merchant”, “us”, “we”, or “our”) and the User (“you” or “your”).

Please read these Terms carefully before accessing or using the Platform. If you do not agree to the Terms, you may not access the Platform.

We reserve the right to update and change the Terms and Conditions by posting updates and changes to the Platform. You are advised to check the Terms and Conditions from time to time for any updates or changes that may impact you.

1. Definitions

“Payment Instrument”Includes credit card, debit card, bank account, prepaid payment instrument, UPI, IMPS, or any other methods of payments deployed by banks and financial institutions.
“Platform” & “Website”Refers to the website (www.instamojo.com / genoma.space) or mobile application where the Merchant offers its products or services and where the Transaction may be initiated.
“Transaction”Refers to the order or request placed by the User with the Merchant to purchase products/services listed on the Platform by paying the Transaction Amount.

2. Eligibility & Responsibilities

2.1 Eligibility

You hereby represent and warrant that you have the right, power, and authority to agree to the Terms, to become a party to a legally binding agreement, and to perform your obligations hereunder.

2.2 Your Responsibilities

You agree to provide us with true, complete, and up-to-date information including name, email, phone number, delivery address, age, and gender. You must provide accurate payment information required for the transaction.

2.3 Merchant's Rights

You agree that we may collect, store, and share the information provided by you in order to deliver the products/services availed by you on our Platform and/or contact you in relation to the same.

3. Prohibited Actions

You may not access or use the Platform for any purpose other than that for which we make the Platform available. As a User, you agree not to:

Systematically retrieve data to create a collection, database, or directory without written permission.
Make unauthorized use of the Platform, including collecting usernames/emails for unsolicited email.
Circumvent, disable, or interfere with security-related features.
Trick, defraud, or mislead us and other users to learn sensitive account information.
Make improper use of support services or submit false reports of abuse.
Engage in automated use of the system (scripts, data mining, robots).
Interfere with or disrupt the Platform or networks connected to it.
Attempt to impersonate another user or person.
Use obtained information to harass, abuse, or harm another person.
Use the Platform to compete with us or for any revenue-generating commercial enterprise not authorized.
Decipher, decompile, disassemble, or reverse engineer any software comprising the Platform.
Upload viruses, Trojan horses, or excessive capital letters/spamming that interferes with use.

4. Limitation of Liability

The User agrees that the only recourse in the event of receiving a defective product, deficiency in service, or a mismatch in description is to initiate the refund process subject to our refund terms.

We hereby expressly disclaim any liability for any losses. The User shall indemnify and hold harmless the Merchant and its affiliates from any claims, damages, or costs arising out of any breach of these terms.

5. Guidelines for Reviews

When posting a review on the Platform, you must comply with the following:

You should have firsthand experience with the entity being reviewed.
No offensive profanity, abusive, racist, or hate language.
No discriminatory references based on religion, race, gender, age, etc.
No references to illegal activity.
You should not be affiliated with competitors if posting negative reviews.
No false or misleading statements.

We accept, reject, or remove reviews at our sole discretion. By posting a review, you grant us a perpetual, worldwide, royalty-free right to reproduce and display it.

6. Governing Law & Dispute Resolution

These terms are governed by the laws of India. You and we both agree that the courts of India will have exclusive jurisdiction.

Arbitration Clause

Any dispute or claim shall be referred to and finally resolved by arbitration in Bengaluru in accordance with the Arbitration and Conciliation Act, 1996.

Within 30 days of a Dispute notice, parties shall mutually agree on a sole arbitrator.
If no agreement is reached, the arbitrator shall be appointed per the Act.
The seat of arbitration shall be India; proceedings in English.
The decision of the arbitrator shall be final and binding.

7. Disclaimer & Grievance

Disclaimer

The content on our Platform is provided for general information only and does not amount to advice. We do not guarantee that our Platform will be secure or free from bugs or viruses. You are responsible for your own virus protection software. We expressly disclaim all liabilities arising from unauthorized use of a User’s Payment Instrument.

Grievance Redressal

If you have any question or complaint regarding a product/service, double debit, fraudulent transaction, or refund request, please contact us immediately.

lpu.genoma.space@gmail.com